2022-23 Tri-County Human Services Executive Summary

Executive Summary FY 2022-2023

Tri-County’s annual review of services rendered, population served, contracts, client feedback, financials and employee satisfaction provides an overview of all the great work this agency provided during fiscal year 2022-2023. This report provides a roadmap for the following year. Below is a summary of information that will be found in this comprehensive report:

    1. Tri-County had several accomplishments to include being awarded additional funding for services, establishment of additional collaborations with community partners, and successful outcomes to various audits.
    2. Based off of FY22-23 data, there were slightly higher number of adult females than males served in residential services where as there was a higher number of adult females served in outpatient programs; in the detox facility, there was a signficant higher number of adult males than females admitted, and there were a higher number of adolescent males than females. However, for the overall agency there was a slightly more number of females than males receiving services.
    3. The data showed that approximately 30% of people served at Tri-County are African American and Multi-racial/Hispanic, but the largest racial/ethnic population served continues to be Caucasian at 70% among all facilities.
    4. The number of persons served in Polk, Highlands, and Hardee counties decreased by 2% from FY21-22 to FY22-23. However, the number of persons served in other Florida counties increased by 4%.
    5. It was found based off of admission diagnosis data that Cannabis, Stimulants, and Alcohol are the most reported for substance use. General Anxiety Disorder, Post-traumatic Stress Disorder, and Major Depressive Disorder are the most common mental health diagnoses most reported at admission. Approximately 226,809 services were provided to persons served with these diagnosis.
    6. The results from the 90-day follow-up survey of individuals served showed that 93% of former clients have not been re-arrested and there was an 50% decrease of persons served who used alcohol or drugs in the last 30 days.
    7. The report from the DUI department indicates a 23% increase in enrollment numbers overall for DUI services from 2021 to 2022. These numbers are in line with other DUI providers throughout the State of Florida.
    8. The various quality assurance reports and audits, which include 370 peer and 175 case reviews, over 1,300 administrative/clinical reviews, and utilization management indicate that high quality services overall are being rendered across the agency programs.
    9. According to the results of the FY22-23 client satisfaction survey, the overall average satisfaction rate slighly decreased from 95.07% to 94.10% and continues to be above Tri-County’s minimum client satisfaction goal of 90%.
    10. This management report contains a breakdown of the actual revenue for fiscal year 2020-2021; the total revenue was $21,975,290.10. This fiscal year saw SAMHSA funding for Certification of Communitu Behavioral Health Clinic (CCBHC).
1815 Crystal Lake DriveLakeland, FL 33801
863-709-9392
This practice serves all individuals regardless of ability to pay. Discounts for essential services are offered based on family size and income. For more information, ask at the front desk. Thank you.

AVISO PARA PACIENTES:
Esta practica sirve a todos los pacientes, independientemente de la capacidad de pago. Descuentos para los servicios esenciales son ofrecidos dependiendo de tamano de la familia y de los igresos. Usted puede solicitor un descuento en la recepcion. Gracias.

Phone: 863-709-9392

This practice serves all individuals regardless of ability to pay. Discounts for essential services are offered based on family size and income. For more information, ask at the front desk. Thank you.

AVISO PARA PACIENTES:
Esta practica sirve a todos los pacientes, independientemente de la capacidad de pago. Descuentos para los servicios esenciales son ofrecidos dependiendo de tamano de la familia y de los igresos. Usted puede solicitor un descuento en la recepcion. Gracias.

Tri-County Human Services © 2024 All rights reserved. | Accessibility Disclaimer | Terms and Conditions | Privacy Policy

Tri-County Human Services © 2024 All rights reserved.
Accessibility Disclaimer | Terms and Conditions | Privacy Policy

This practice serves all individuals regardless of ability to pay. Discounts for essential services are offered based on family size and income. For more information, ask at the front desk. Thank you.

AVISO PARA PACIENTES:
Esta practica sirve a todos los pacientes, independientemente de la capacidad de pago. Descuentos para los servicios esenciales son ofrecidos dependiendo de tamano de la familia y de los igresos. Usted puede solicitor un descuento en la recepcion. Gracias.

Tri-County Human Services © 2024 All rights reserved.