Jacqueline Rawlings – Supervisor, Prevention Unit

Jacquelyn Rawlings joined Tri County in 2009 after retiring from the State of Florida where she worked 38 years in the field of prevention.  She currently serves as the Supervisor for the Prevention Unit which provides school and community based prevention services to Hardee, Highlands and Polk counties.  She received her BSW from Ohio State and her MSW from Florida State.  She is very active in the community and serves as the Chair of Drug Free Highlands Coalition and is an active member of the Community Anti-Drug Coalitions in Hardee and Polk Counties. She is also active with Teen Pregnancy Prevention Alliance, Healthy Start Community Action Group, and other grass roots groups in all three counties.

Mabel Castillo –  Program Manager, The Florida Center, Avon Park

Mabel Castillo, Master of Social Work, Licensed Clinical Social Worker has been working in the field of substance use, mental health, and trauma for over 20 years. She received her degree from Florida State University where she also served as Director of the Campus Alcohol and Drug Information Center, and belonged to the Hispanic Honor Society, an Outstanding Member of the BACCHUS, as well as, a member of the National Social Work Honor Society. Mabel received the Who’s Who Among Universities and Colleges, Leadership Award. She has been an active member of the National Association of Social Work since l991.

Mabel is a registered Qualified Supervisor under the state of Florida and has demonstrated skills in delivering clinical services to diverse populations and settings including in-patient, intensive out-patient, outpatient, and in-home. She currently performs administrative functions at the Florida Center for Addiction and Dual Disorders since 2010.

Rosa M. Bovell-Germain – Nursing Supervisor, Detoxification Unit, Bartow

Phyllis Talbot – Supervisor, DUI Program 

Phyllis Talbot has been the DUI Program Supervisor since 1992, and has been employed with Tri-County Human Services Inc. since 1985.  Phyllis’ experience in the DUI filed has resulted in recognition of the DUI program as one of the best managed and functioning programs in the State of Florida. She represents a part of a seasoned staff with many years of experience to assist drivers in obtaining their first time drivers license, obtaining their license after a DUI conviction and allowing driving privileges for those under the “special supervision” program. Phyllis was also the initial business development officer for Tri-County Human Services, Inc., and initiated many fundraising events as well as community outreach programs. Names like “Monopoly Mayhem”, “Bug Run” and the motorcycle raffle are credited to her for her untiring efforts to benefit Tri-County and the community. She credits her family for their support in her efforts to make the DUI program what it is today. A proud parent and grandparent, her family is the highlight of her life!

Ashley Reckord – Licensed Program Coordinator, Winter Haven Outpatient

Ashley Reckord joined Tri-County Human Services, Inc. in 2013 as a Family Intervention Specialist in Lake Wales.  Since then, she has also worked as an Adolescent/Adult counselor III and Intensive Outpatient Program counselor at the Lakeland Outpatient Clinic.  Ashley graduated from the University of South Florida for her Bachelors of Arts in Psychology.  She received her Masters of Arts in Mental Health Counseling from Argosy University Sarasota.  Through internships, education, and work experience, Ashley has five years of clinical experience working in therapeutic settings.  She is currently a Licensed Mental Health Counselor.  She feels privileged to be able to offer her assistance to others and is compassionate about helping those that are in need of substance abuse and/or mental health treatment.

LeeAnn Irving – Program Supervisor, RASUW Center for Women

Pamela Freeman – Program Coordinator, Agape, Winter Haven

Pamela Freeman began her career with Tri County Human Services, Inc., in 1998 as the Birdie (the inter-office mail delivery position) and a part-time counselor aide at RASUW Center for Women in Winter Haven. During this time Pam pursued a Bachelor’s in Science degree in Criminal Justice at Florida Metropolitan University graduating in 2005 and obtained her credential as a Certified Addictions Professional in 2008. From 1998 thru 2005 Pam worked as a counselor at RASUW, Case Manager for RASUW and the TCHS Detoxification Unit.  She was involved with the TRIAD Research Project for four years as a TRIAD Specialist, Case Manager for JASA men and women’s in-jail programs and a Counselor for JASA women’s in-jail program.  In 2005 Pam remained at Tri County Human Services, Inc. as PRN staff while pursuing a career in child welfare as a Family Counselor providing in – home counseling services for families in crisis. In 2011 Pamela returned full time to Tri County Human Services, Inc. as Program Coordinator for the Agape Half-Way House and Transitional Living Family Reunification Program. She also provides immediate oversight for several permanent housing programs to include “The REZ” that provides housing for single women, HUD I, and HUD II that provides housing and case management services for single mothers with children.  Pam states, “Helping women rebuild a broken life feeds my soul!”

Steven Agelidis – Facility Coordinator, New Beginning Transitional and Treatment Center

Mr. Agelidis joined TCHS in May of 2017, after four years of experience as a Clinical Supervisor for Florida Department of Corrections Therapeutic Community Programs. Mr. Agelidis is a retired Baltimore City Firefighter and former Health and Safety Supervisor for General Motors Corporation. Since 2008, Mr. Agelidis has held various licenses as an addiction counselor with IC&RC certification.  Mr. Agelidis graduated from the University of Maryland with a Bachelors of Social Work degree in 2012 and then relocated to the Central Florida area.  He currently holds a Masters of Science in Social Work degree with a specialization in Mental Health, in conjunction with certification as a Master Certified Addiction Counselor.

Dr. Jennifer Agelidis – Licensed Program Coordinator, Wauchula Outpatient Clinic

Dr. Jennifer Agelidis is a Licensed Clinical Social Worker and Certified Addition Professional.  She earned a Master’s of Science in Social Work from the University of Wisconsin in 2002, and moved to Boston Massachusetts where she was employed as an adult protective services investigator.  Three years later, Jennifer relocated to Baltimore, MD, where she worked in inpatient psychiatric units and various healthcare settings.  During Jennifer’s time in Baltimore, she developed an emergency room psychiatric evaluation and triage system as well as an intensive outpatient mental health program for a large hospital system.  She has mentored undergraduate and graduate students, as well as registered interns for 14 years.  Jennifer has continued her love for education by working as an Adjunct Professor in the Psychology Department at Florida Southern College.

Kitty Slark – Licensed Program Coordinator, Highlands County Outpatient

Kitty Slark joined TCHS in 2010 and is currently the program Coordinator at our Highlands Outpatient Clinic in Avon Park.  She previously worked in the Wauchula and Winter Haven Outpatient units.  Kitty earned her Masters of Counseling Education Degree at Ohio University and a Bachelors of Social work at Shawnee State University in Portsmouth, Ohio.  She worked as a Licensed Social Worker in the State of Ohio for over 10 years before  moving to Florida in 2007 after earning her Master’s degree and became a Licensed Mental Health Counselor for the State of Florida.  Kitty is also a qualified Supervisor for Interns seeking Licensure under the State of Florida.  Kitty represents TCHS in Highlands County at various community meetings and is Secretary for the Community Health Improvement Project and Interagency Business meetings.  She represents TCHS at Chamber of Commerce meetings.

George Thomas

George Thomas, Program Coordinator, MSS

George Thomas joined Tri-County Human Services, Inc. in 2001 as a case manager.  Since then, he worked as a Case Manager II, and as a Counselor II in Lakeland Outpatient as well as in JASA as a Counselor III.  George graduated from Serampore College, India, with bachelor of Divinity in Theology.  In addition, he obtained his Master’s degree in Mental Health Counseling from Asbury Theological Seminary, Kentucky.  George has 16 years of clinical experience in therapeutic settings. Currently he is the Program Coordinator for the Family Intervention Specialist (FIS/MSS) Program.

Joene Sussex, Licensed Program Coordinator, Integrated Behavioral Health

Joene joined TCHS in 2005 after leaving Honolulu, Hawaii where she had extensive experience as a domestic violence legal advocate and probation officer.  She graduated from the University of Hawaii in 1991 with a Masters in Social Work.  She began working at Tri County for Project Recovery, and moved on to FIS, and outpatient clinical coordinator in Winter Haven.  In In 2012 she was tasked with developing Integrated Behavioral Health which is a partnership with Central Florida Health Care.  Our integrated philosophy addresses mind body and spirit with a goal of improved quality for those we serve.  Joene has been trained in Accelerated Resolution Therapy since 2011.

Shelia Perdue, Program Coordinator, New Beginning for Women

Shelia began her career at Tri-County Human Services in 2015 at Agape in Winter Haven, as a Human Service Technician. Shelia completed her Master’s Internship at RASUW Center for Women where she later became the Clinical Coordinator. Shelia graduated from Florida Southern University where she earned her Bachelors of Science Degree in Business Administration. She received her Masters of Arts from Hazelden Betty Ford Graduate School of Addiction Studies and completed her Master’s in Addiction Studies with Co-Occurring Disorders in December 2017.   Shelia has a natural passion for helping people with substance abuse and mental health disorders. Her goal is to become an expert in trauma care becoming certified in various trauma interventions and women’s issues.  

Mell Williams Jr., Program Manager, JASA

Mell Williams is the Program Manager for offender programs with Tri-County Human Services, Inc.  He has been working with those with addiction and mental health problems since 1993.  He is a loving father, grandfather, and great-grandfather.

Programs, known as JASA, began at the Polk Central County Jail in Bartow, first for males in 1999 and expanded to provide services to women as well in 2003.  Due to their success they have expanded to Frostproof and also into Highlands County, Sebring both in 2006 and Hardee County in 2016.  They have been recognized for Best Practices in Treatment by the Florida Alcohol and Drug Abuse Association in 2002 (Male JASA Bartow) 2005 (Female JASA Bartow) and 2009 (Highlands JASA).  The programs have been identified nationally as exemplary by the Commission on Accreditation of Rehabilitation Facilities in 2007, 2010 and 2013.

Mell has also been recognized by the Florida Alcohol and Drug Abuse Association as Professional of the year in 2006.  He was named Florida’s Certified Addiction Professional of the Year by the Florida Certification Board in 2009.

He is on the Board of Directors for the West Sebring Volunteer Fire Dept., serving on that board and as their treasurer for the past 14 years.  He is also on the board for the Highlands County Public Safety Council; Treasurer of his local church; and FADAA Criminal Justice Committee.


Tri-County Human Services, Inc.
1815 Crystal Lake Drive
Lakeland, FL 33801

Phone: 863-709-9392

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